ACAM Remote Maintenance
Vorheriges Thema  Nächstes Thema 

You need:


The remote maintenance feature, <ACAM remote session>, has to be selected in order to be performed. This can be done through the ACAM System software.

  • Click on <ACAM remote session> through the Windows selection menu (Start/Programs/ACAM/).

  • Click in the ACAM System in the measure tab on the <?> button, <ACAM Info>.

The button <Start ACAM remote maintenance> will appear.


The remote maintenance is started:

Figure : Initiate the remote maintenance session

  • Select a person from the provided list (example to the left) in order to start the remote maintenance session.
  • The selected person (The example shows: Mr. M. Parr) will receive a message on his screen showing that you want to initiate a remote maintenance session.
  • Once the selected person accepts the message, the remote maintenance session will start.


We recommend that telephone contact is maintained with the remote session maintenance worker during the remote maintenance session. This can make the remote session move more quickly because it is possible to communicate about specific details, as well as provide further support and explanations.