You need:
The remote maintenance feature, <ACAM remote session>, has to be selected in order to be performed. This can be done through the ACAM System software.
|
|
The button <Start ACAM remote maintenance> will appear. |
The remote maintenance is started:
Figure : Initiate the remote maintenance session |
|
We recommend that telephone contact is maintained with the remote session maintenance worker during the remote maintenance session. This can make the remote session move more quickly because it is possible to communicate about specific details, as well as provide further support and explanations.